If you booked a reservation online or over the phone and find the need to cancel it, make sure you monitor your credit card statements for at least 30 days. On well over a dozen recent occasions, Harrah’s regulars found that they were charged for a cancellation even though Harrah’s allows you to cancel in advance of the stay.

The typical response is that their software inadvertently penalized the person for the cancellation. It is very important to follow up on any financial transactions that you may easily miss when paying your bill each month.

Popularity: 23%

Posted: October 9th, 2007 under FAQ.
Comments: none

At all HET casinos, you will earn Tier Credits (towards your tier level, i.e. platinum, diamond, seven star) at the preset rate of 1 TC per $5 for slots, 1 TC per $10 for VP, and variable for table games based on your rating.

At all HET casinos, you will earn Base Rewards Credits (towards paying for food or room charges) at a rate of 1 Base Reward Credit per 1 Tier Credit earned.

On some machines, at some HET casinos, you will earn additional Bonus Rewards Credits for each Base Reward Credit you earn.

Bonus Rewards Credits are directly related to your ADT for that given day, not necessarily your machine you’re playing. Your ADT is based on each machine or table game’s pre-programmed hold-theo (the amount that HET believes they’ll earn from the player for each $1 they put through). If you play a lot of slots or tight VP, your ADT for the day may skyrocket. As it goes up, your Bonus RCs go up quickly. Some games (craps, BJ, Baccarat, etc) have very low hold-theos at HET, so they bring your daily ADT down so you don’t get Bonus RC’s. Other games (Keno, most slots, etc) have a high hold-theo, so your Bonus RC’s go up.

Popularity: 25%

Posted: October 9th, 2007 under FAQ.
Comments: none